Cancellation Policy

DEPOSIT

A deposit of 50% is required to confirm your booking. Balance can be paid 30 days before or on the date of the first scheduled Tour or Activity.

Deposits are refundable IF:

1. Tour is canceled due to unfavourable weather or other acts of God determined by us and if a suitable date cannot be rescheduled.
2. You are on a cruise ship and your ship didn’t make it into port

Cancellation By Us:

We reserve the right to cancel tours prior to departure for reasons including but not limited to weather or insufficient number of guests. An alternative date will be rescheduled and if this does not fit into your time frame, a refund will  be done accordingly. We will not be accountable for additional charges incurred.

CANCELLATION:

1. Should you need to cancel or reschedule your tour, contact us immediately.
2. Cancellations received 30 days or more from tour date is given a full refund less 50.00USD + 10% administration fee fee will be charged.
3. Cancellations received between 30 and 14 days, Your deposit is not refundable.
4. If you contact us after the scheduled date or it is a no show and no refund.
5. Cancellation for airline delays/cancellation or illness will be considered on a case by case basis and we reserve the right to hold deposits.

High Point Travel reserves the right to cancel any tour or booking if deemed unfit to carry out, in which case an alternate departure date will be offered at your convenience if this doesn’t work a full refund will be issued (minus fees incurred for credit card transactions).

No refunds will be given for unused portions of tours.

High Point Travel reserves the right to change our typical itineraries at any time and at our discretion. We will substitute alternative arrangements of comparable monetary value.

We strongly recommend that all guests purchase travel insurance.